Reviews

TRIPADVISOR REVIEWS

Where do I even start! Picture perfect honeymoon! I don’t think I’ll ever be able to top this trip and our stay at the Mezzanine. We were truly made to feel like royalty. It was hands down the BEST experience I’ve ever had at a hotel!! The room (room 10!) was breathtakingly beautiful, with a gorgeous hot tub on a corner balcony that overlooked the ocean. We could see the sunrise from our bed and saw so many shooting stars at night while lounging in our hot tub with delicious Margaritas! The room was incredibly clean! ... The entire staff made us feel like family. So much positive energy around this hotel! We were welcomed with complimentary drinks and a beautifully written personalized note wishing us a happy honeymoon 🙂
Absolutely perfect honeymoon! It doesn’t get better than the Mezzanine in Tulum!
DECEMBER 2021
We couldn't have found a better resort than this. It's in the national park area of Tulum beach which is away from the crowds and nightlife of central Tulum beach. We were greeted with welcome Margaritas when we arrived at 10.30pm. They are so very attentive and friendly here. The place is absolutely beautiful everywhere you look. They've thought of every detail. The restaurant has amazing food and a view from every table. Ale, Seima and Abdel were all so very helpful when I called or needed anything. I planned this trip for my husband's 50th and they made us both feel like royalty! We can't wait to go back!
Wow, we will be back for sure!
DECEMBER 2021
We travel a lot and stay at some of the nicest hotels in the world, and this place is right up there. The combination of a beach hotel on the edge of the jungle is quite spectacular. The staff is on par with the best 5-star hotels and they are always available to help you get the most out of your trip - whether that's relaxing on the beach or visiting sites around the Yucatan. Highly recommend a stay here!
Incredible city, incredible hotel, incredible staff
DECEMBER 2021
What a perfect place! We stayed in the master suite and wow it’s amazing. It’s a huge room with an incredible view of the ocean. The entire atmosphere of Mezzanine is very relaxed but still you feel there is much going on. It’s located at what seems to be the beginning of the north side of Tulum beach. The beach area is beautiful and the swimming is superb. The water was very turquoise and calm in the mornings. Also we watched the sunrise in bed 🙂 There is a restaurant so there are some other people around which is cool. There are designated spots for hotel guests to lounge or eat and wow these spots are very very cool. We checked out a bunch of other places to stay and this one was very special.
Incredible Stay!
FEBRUARY 2021
We had an amazing time here at the Mezzanine Hotel. Very friendly and helpful staff. Great atmosphere, delicious food, and all that next to a great sandy beach with warm clear sea water. A true treasure. Special compliments to all staff members which really make this stay so pleasant and also to kitchen staff who create amazing breakfasts and truly one of the best Thai food we ever had.
A Treasure in Tulum
NOVEMBER 2021